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"Nothing
is totally worthless ... it can always be used as a bad example."
-- Author Unknown (Shared By Nita N. Ryder)
"Listen
to advice and accept correction, then in the end you will be wise"
-- Proverbs 19:20 (Shared by SHORTI2001)
"To
be successful, you must decide exactly what you want to accomplish,
then resolve to pay the price to get it." -- Bunker
Hunt
"Every
successful learning initiative requires key people to allocate
hours to new types of activities: reflection, planning, collaborative
work, and training." -- Peter Senge,
The Dance of Change
"The
great successful men of the world have used their imagination
... they think ahead and create their mental picture in all it
details, filling in here, adding a little there, altering this
a bit and that a bit, but steadily building-steadily building."
-- Robert Collier
"The
starting point for improvement is to recognize the need."
-- Masaaki Imai, Kaizen
Most
organizations measure customer satisfaction by how well they avoid
customer dissatisfaction. A common mistake is to think that if
a few customers complain, most are happy. How would you feel if
you learned that 96 percent of your unhappy customers will not
complain, and that all customers with gripes will tell them to
9 or 10 other people? That was the finding of a federal consumer
products study.
Multiply
the number of complaints you get by 10, and you may have a more
realistic picture of customer satisfaction. Multiply complaints
by 100 and you may have an idea of how many people out there have
heard bad things about your organization. Think about that the
next time you have problems getting your budget approved. -- Dr.
Ian Littman, Excellence in Government.
"Genuine
change is never a function of dominance, or even education, but
of empathy and common ground." -- Alan
Briskin, The Stirring of the Soul in the Workplace
"To
achieve success in any change initiative, the degree and level
of change must be geared to the level of readiness of the organization;
if not, there is a mismatch and the initiative is destined to fail."
-- Ron Rosenberg, Breaking out of
the Change Trap: A practical guide for organizational change
"To
learn anything other than the stuff you find in books, you need
to be able to experiment, to make mistakes, to accept feedback,
and to try again. It doesn't matter whether you are learning to
ride a bike or starting a new career, the cycle of experiment,
feedback, and new experiment is always there." -- Charles
Handy, The Hungry Spirit
"A
wise man sees as much as he ought, not as much as he can."
-- Montaigne
"History
is a process of transformation through conversation. In our efforts
to produce change,we often forget how important it is to pay attention
to what is being conserved." -- Humberto
Maturana, Biologist
"Continuous,
supportive communication from managers, supervisors, and associates
is too often under emphasized. It is a major, major motivator."
-- Jim Moulthrop, Consultant, Management
Perspectives Group
"One
of the difficulties in bringing about change in an organization
is that you must do so through the persons who have been most
successful in that organization, no matter how faulty the system
or the organization is. To such persons, you see, it is the best
of all possible organizations, because look who was selected by
it ad look who succeeded most in it. Yet, these are the very people
through whom we must bring about improvements." -- George
Washington
"Success
is not a doorway, it's a staircase." -- Dottie
Walters
"It
is not the going out of port, but the coming in, that determines
the success of a voyage." -- Henry
Ward Beecher
"If
you’re climbing the ladder of life, you go rung by rung. Don’t
look too far up, set your goals high but take one step at a time.
Sometimes, you don’t think you’re progressing until you step back
and see how high you’ve really gone." -- Donny
Osmond (A special thanks to Deena Larsen
for sharing the previous 14 quotes)
"Demons
of the mind can only be slain with the sword of desire, you have
to be willing to face them to defeat them" -- DJB
"Believe....and
the magic will follow" -- spn
"Success
is not measured by where you are in life, but the obstacles you've
over come" -- Booker T Washington
"Spirit
is the life, the mind the builder the physical the result"
-- Edgar Casey
"Belief
precedes experince" -- Harry Plamer
"Life's
an adventure! Live it while you can. You can never have today
again, tomorrow only comes once and yesterday is gone forever.
Make your choice wisely than live the adventure you create"
-- spn
"When
someone tells you that you can't go any farther, just tell them
to look behind you and see how far you've come." -- Lorna
Pitre
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